Privacy Policy

At Cavoodle Heartmate Rescue, accessible via https://cavoodleheartmate.com, we are committed to safeguarding the privacy of our website visitors, supporters, and community members. This Privacy Policy outlines the types of information we collect, how we use it, and the choices you have regarding your personal data.

If you have any questions or require further clarification about this policy, please do not hesitate to contact us.

This Privacy Policy applies exclusively to information collected through our website and is relevant to visitors engaging with our online services. It does not extend to data collected offline or via other channels.

Consent

By using our website, you acknowledge and consent to the terms outlined in this Privacy Policy.

Information We Collect

We may collect personal information in the following ways:

• When you complete a form (e.g. adoption, foster, volunteer, donation, or contact forms), we may request your name, email address, phone number, residential address, and other relevant details.

• If you contact us directly, we may receive additional information such as the content of your message, attachments, and any other information you choose to provide.

• When you register for an account or subscribe to updates, we may collect your contact details and preferences.

We will always explain the purpose of collecting your information at the point of collection.

How We Use Your Information

We use the information we collect to:

• Operate, maintain, and improve our website and services
• Personalise your experience and respond to your enquiries
• Process applications for adoption, fostering, volunteering, or donations
• Communicate with you regarding updates, events, and educational resources
• Send email communications (including newsletters and donation receipts)
• Prevent fraud and ensure the security of our systems
• Analyse website usage and improve functionality

Log Files

Like many websites, Cavoodle Heartmate Rescue uses log files. These files record visitors’ interactions with our site and may include:

• Internet Protocol (IP) addresses
• Browser type and version
• Internet Service Provider (ISP)
• Date and time stamps
• Referring and exit pages
• Number of clicks

This information is not linked to any personally identifiable data and is used solely for analysing trends, administering the site, and improving user experience.

Cookies & Web Beacons

Our website uses cookies to enhance your browsing experience. Cookies store information such as:

• Visitor preferences
• Pages visited
• Browser type and settings

This data helps us tailor content and improve usability. You may disable cookies through your browser settings; however, doing so may affect certain features of the site.

For general information about cookies, please refer to: What Are Cookies.

Third-Party Services & Advertising

We may partner with third-party services, such as Google, to support website functionality and analytics. These providers may use cookies, JavaScript, or web beacons to collect data directly from your browser, including your IP address.

Please note that Cavoodle Heartmate Rescue does not control or access cookies used by third-party advertisers. We encourage you to review their respective privacy policies for more information:

• Google Privacy & Terms

Third-Party Privacy Policies

Our Privacy Policy does not apply to other websites or services linked from our site. We recommend reviewing the privacy policies of any third-party platforms you engage with for more detailed information on their data practices and opt-out options.

Managing Cookies

You can manage or disable cookies through your browser settings. For more information, visit your browser’s support page.

International Privacy Rights

While we are based in Australia and operate under the Privacy Act 1988 (Cth), we acknowledge the rights of international users, including those under the GDPR and CCPA. If you are located outside Australia and wish to exercise your data rights, please contact us directly.

Your Data Protection Rights

You have the right to:

• Access the personal data we hold about you
• Request corrections to inaccurate or incomplete information
• Request deletion of your personal data, where legally permissible
• Restrict or object to the processing of your data
• Request a copy of your data in a portable format

We will respond to all requests within 30 days. To exercise any of these rights, please contact us using the details below.

Children’s Privacy

We are committed to protecting the privacy of children. We do not knowingly collect personal information from individuals under the age of 18. If you believe your child has provided such information on our website, please contact us immediately. We will take prompt steps to remove the data from our records.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.